Building the Future of Customer CommunicationAI that reduces workload, empowers your team, and learns every customer.
Every channel. One platform.
Connect wherever your customers are
Simple setup, no code, no hassle.
And it syncs with every CRM & tool you already use
A day with GOTCHA
Your customer is never alone
Everything in one place
WhatsApp, Instagram, Messenger, email, web and calls - one unified inbox.
AI Employee
Auto-handling · Instagram · #4812
InstagramWhatsAppMessengerGmailPhone CallsSlackUnified Inbox
All channelsDana Levi
Ordered blue, received grey 😕
Yossi K.
Where's my order?
+972 54-…
Missed call · callback
Rachel B.
Invoice question
Dana Levi
Live call · 02:14
Live transcript
Customer: …and I'd like it before the weekend if possible.
Agent: Absolutely — let me check delivery options for you.
⚡ Call-Pilot
Conversation wrapped — automatically
Summary stored in CRM
Exchange · blue shirt · resolved by AI
Customer intelligence enriched
LTV updated · tagged VIP · sentiment logged
Task created
Ship exchange · assigned to fulfilment
Follow-up scheduled
7-day check-in · auto-reminder
Features
One AI system that runs your entire customer operation
Not a list of features - a living system that understands every conversation, learns from every interaction, and actively helps your team perform better.
AI Employee
It doesn't just chat - it takes action
AI Co-Pilot & Call-Pilot
An AI partner beside every agent - in chat and on calls
Customer 360 Intelligence
The full customer picture, in one view
Omnichannel
Every channel, every message - one inbox
Solutions
Solutions for every team, powered by AI
One platform. Every team. AI that adapts to how you work.
Customer Operations
Manage all customer conversations from one unified inbox. Route messages to the right agents, automate repetitive tasks, and keep SLAs on track - all with AI that gets smarter with every interaction.
- Omnichannel inbox
- Smart routing & SLA tracking
- AI-powered automation
Where is my order?
Need a refund
Thanks for helping!
API integration
Where is my order? #4812
Let me check that for you! 🔍
FAQ
Questions you're probably asking
One AI-powered platform for all your customer communication. It unifies every channel into a single inbox and adds an AI Employee and Co-Pilot that don't just chat - they take real actions and turn every conversation into customer intelligence in your CRM.
It takes real actions. The AI Employee understands a request and handles it end-to-end - looking up the order, starting an exchange, sending tracking, updating your CRM - not just sending canned replies.
No. It handles the routine and hands off to a human the moment it matters - with the full customer context in one view. The Co-Pilot then makes your agents faster, and Call-Pilot guides them live on phone calls.
WhatsApp, Instagram, Messenger, email, web chat and Slack - plus phone calls, where AI Call-Pilot guides your agents live. Every channel in one unified inbox, with full cross-channel history per customer.
Full control. You set the autonomy level per action - from suggest-only, to ask-me-first (human-in-the-loop), to fully autonomous. Sensitive actions like refunds or discounts can always require approval.
Yes. Conversations are summarized and synced to your CRM/ERP, the customer profile is enriched automatically, and tasks and follow-ups are created for you - no copy-paste.
Fast. Connect your channels, add your knowledge base, and invite your team - most teams are live the same day.
Encrypted in transit and at rest, with role-based access and strict per-tenant isolation. We never sell or share your data.
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